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Host Consulting · 1–10 units

Put a holiday rental on a professional and commercial footing.

A successful holiday rental needs more than a good listing. Positioning, pricing, booking portals, the guest experience and day-to-day processes have to work together.

The number of units is for orientation only. Structure, complexity and objective are decisive.

Living area of an apartment at the Adler Sasbachwalden, living TIMELESS

Adler Apartments · Sasbachwalden

Own hospitality operation

Initial situation

When a rental becomes an operation.

As occupancy rises, so do prices, portals, guest care and cleaning, and with them the question of whether the concept is commercially viable.

  • Is my property positioned correctly?
  • Am I using Booking.com, Airbnb and other distribution channels well?
  • Do my prices fit demand and the market?
  • Why am I not reaching the occupancy or the revenue I want?
  • How can I improve reviews and the guest experience?
  • Which tasks can be standardised or automated?
  • Which systems do I actually need?
  • Where does unnecessary manual work arise?

Host Consulting starts exactly there: with the way the whole rental operation works together, not with isolated tricks.

Areas of analysis

Three advisory fields.

01

Positioning & Offering

What sets your property apart from the competition? We look at whether the product as a whole fits demand at the location.

  • Target guests and offering
  • Fit-out and presentation
  • Fit with the location

02

Pricing & Distribution

Prices should not be set by instinct, nor from the competition alone. The property is found through listings, photographs, texts, portals and direct booking.

  • Demand, season, occupancy and length of stay
  • Costs and achievable revenue
  • Listings, photographs and texts
  • Booking portals, direct booking and the allocation of distribution channels

03

Bookings & Guest Experience

Good reviews do not start only after the stay. We look at the whole guest journey and the processes that carry day-to-day work at around 1–10 units.

  • Booking, communication, arrival and the stay
  • Check-out and reviews
  • Recurring tasks, cleaning, guest queries and avoidable effort
  • Channel manager, digital guest guide, guest communication and check-in

From operating practice

Practice from our own rentals.

Together with my wife I built living TIMELESS and Erlenbad. Pricing, booking portals, guest communication, reviews, cleaning and systems are the same topics as for smaller hosts.

Sleeping and dining area in the Design Apartment Meißenheim at living TIMELESS, with a view of the balcony

Design Apartment Meißenheim

living TIMELESS

Two ways into the consulting

The scope follows your question.

We clarify a specific question in Expert Consulting. If you want a structured review of your rental as a whole, the Host Check is the right place to start.

Expert Consulting

60 minutes for a specific question.

249 €plus VAT

Before the conversation you send the question and the necessary links. The appointment is prepared and stays on this topic.

  • brief preparation based on what you provide
  • 60 minutes of personal video consulting with Armin Bengel
  • a concrete assessment and recommendations for action
  • a short summary of the main recommendations and next steps

Expert Consulting is not a full analysis of the entire rental operation.

Host Check

A structured look at your rental as a whole.

790 €plus VAT

I look at where the property stands commercially and operationally: a structured analysis, concrete suggestions for improvement and a prioritised plan of measures.

  • Immediate. Measures that can be implemented in the short term.
  • 30 days. Changes that should be prepared or implemented in a structured way.
  • Medium term. Topics that concern processes, systems or the underlying positioning.

We then discuss the results together in a 90-minute personal meeting.

The base fee includes one location and up to three comparable properties.

Further locations can be added depending on the structure. For larger or more complex operations, Operator Consulting may be the right fit.

My services are exclusively for entrepreneurs within the meaning of § 14 of the German Civil Code (BGB). All fees are net, plus statutory VAT.

Working together

How we work together.

  1. 01

    Enquiry or booking

    For a specific question you can book Expert Consulting directly. For the Host Check, you first outline your current situation briefly.

  2. 02

    Information

    You provide the information and links the consulting requires and, for the Host Check, the documents that have been agreed.

  3. 03

    Analysis & consulting

    For Expert Consulting I prepare your specific question. For the Host Check I analyse the agreed areas of your rental.

  4. 04

    Concrete next steps

    You receive recommendations with a clear priority, not a general collection of options.

Common questions

Questions about Host Consulting.

Who is Host Consulting for?

For private and commercial hosts with around 1–10 holiday apartments, apartments or comparable properties. The number is for orientation only; structure, complexity and objective are decisive.

Does my property already have to be rented out?

Primarily for existing rentals. Where the task is a new hospitality concept, Hospitality Development is suitable.

Can several holiday apartments be analysed?

Yes. The base fee includes one location and up to three comparable properties. Further locations or more complex structures are considered individually.

Do you then take on the implementation?

Where support with implementation is useful, it can be agreed individually. Ongoing support is not part of the Host Check.

Do you also advise on Booking.com and Airbnb?

Yes. Booking portals are among the consulting topics, in the interplay of the distribution channels and not as an isolated portal.

Do you also develop or program software?

I analyse systems, can define requirements and can support selection and implementation. Custom software development is not part of Host Consulting.

You want your rental to work more professionally?

I clarify a single question in Expert Consulting. For the view of the whole rental operation, I start with the Host Check.